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Customer Development Series – Set-up the Customer Experience

October 22, 2020 @ 2:00 pm - 3:00 pm

Customer experience (CX) is the sum of all experiences at various touch points a customer has with a supplier of goods and/or services over the duration of their relationship with that supplier.

The sales and customer service experience begins when a customer picks up the phone or walks in the door.

Customers scrutinize how they are treated after the sale as much as they evaluate a business while making the decision to buy. They are closely watching how every situation is handled, especially the difficult ones.

  • Each team member is an extension of the sales and customer experience
  • Develop a team with a “no matter what it takes” attitude

Register here – https://growgreatfallsmontana.org/the-wold-series/

Can’t commit to these days/times? No problem! Sign up and we’ll send you links that you can watch the sessions at your convenience.

Curious to see how these projects pencil out?For each of the vision projects we have project analysis that includes Project Descriptions, Cash Flow Projections, and Rent Roll Summaries.

Details

Date:
October 22, 2020
Time:
2:00 pm - 3:00 pm
Event Category:
Website:
https://growgreatfallsmontana.org/the-wold-series/

Organizer

Jolene Schalper
Phone:
Cell (406) 750-4481
Email:
JSchalper@GFdevelopment.org